Privacy Policy

Arrow Auctions is a partnership whose registered office is Unit 24, Bartleet Road, Washford, Redditch, Worcestershire, B98 0DQ.

Arrow Auctions is committed to ensuring the security and privacy of its customers. Arrow Auctions applies strict security procedures in the storage and disclosure of personal information in order to prevent unauthorised access. Should we ask you to provide information by which you can be identified you can be assured that it will only be used in accordance with this privacy statement.

Arrow Auctions may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

General Data Protection Act Principles.

Arrow Auctions will comply with the following principles, which state that personal information,

• Will be used lawfully, fairly, and in a transparent way.
• Collected only for valid purposes and not used in any way that is incompatible with those purposes.
• Relevant to the purposes we have told you about and limited only to those purposes.
• Accurate and kept up to date.
•Kept only as long as necessary and for the purposes we have told you about.
• Kept securely

What Information do we collect from you?

We may collect your name, postal address, telephone number and e mail address that you provide when conducting business with us. We may collect the details of your trade insurance policy.

We may collect information when making payment to us which may include bank account, payment card details and your postal address, telephone number and e mail address.

Why do we collect this information?

This information is collected as the processing of it is necessary for the performance of a contract with the data subject, or to take steps to enter into a contract.

Who may we share your information with?
We will not share your information with third parties except where we have a legal or contractual requirement to do so.

What do we do with your information?

The information that you provide is used for the purposes of internal record keeping. We may use this information to improve our products and services. We may periodically send promotional material by e mail or post to advise you of future sales and their contents.

How long do we keep hold of your information?

Your information is retained for no longer than is required for us to comply with the necessary legal and financial regulations, to prevent fraud and abuse, or to enforce our terms and conditions of business.

Security of your information.

Arrow Auctions are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information you provide us with.

How do we use Cookies?

A cookie is a small file which asks permission to be placed on your computer’s hard drive.

Once you agree the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

The web application can tailor its operation to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. We only use this information for internal statistical analysis, and then the data is removed from the system.

Our website may contain links to other web sites of interest. However once you have used these links to leave our site you should note we do not have any control over that web site. Therefore we cannot be responsible for the protection and privacy of any information you provide whilst visiting those sites. Such sites are not governed by this privacy statement.

Privacy policy for Minors.

Arrow Auctions does not knowingly collect any information from children. If you are under 14 years of age please do not provide any personal information to us.

How can I access the information you hold about me?

You can access this information by contacting us by telephone, e mail, or in writing. Our contact details are as below,

Postal Address: Arrow Auctions, Bartleet Road, Washford, Redditch, Worcestershire, B98 9BW.
Telephone Number: 01527 510923.
E mail Address: